Friday, May 23, 2014

Introducing Real-time HART Detour and Service Alerts with HyperAlert!


You're at the bus stop and OneBusAway Tampa swears your bus just passed your stop.

*Cue anger, frustration, sadness, etc.*

Turns out your bus was on detour due to a water main break a couple blocks away from your stop. Unfortunately, the bus was routed around your stop and now you're late for work.

This situation is a thing of the past with HyperAlert!

HyperAlert is a rider notification system that allows members of the public to subscribe to alerts for transit routes. These alerts are sent by HART when an issue is impacting a route. Examples of typical usage include service delays due to weather or construction. HyperAlert is a completely opt-in system, meaning that you select the notifications that you wish to receive.


Getting Started

Click "New Subscription" on left hand side to subscribe to routes
Simply sign up for an account with your email and log in. Once logged in, click "New Subscription" on the left hand side. Select the routes that you wish to receive service notifications for and you're done.

Want text notifications? Add you phone number and service provider when registering your account.

Additional Questions?

If you still have questions regarding HyperAlert please visit our Frequently Asked Questions Page or visit HART on Facebook.



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Comments to this blog are moderated by HART staff. Constructive comments are welcome; any obscene, threatening, or otherwise inappropriate comments will be deleted before posting. Questions about specific service ("is my bus on time?") cannot be answered here, and should be directed to the HARTinfo Line at (813) 254-HART (4278). General questions may be addressed in future posts.